Blog

Our blogs are for people who are as passionate as we are about all things ic, employee communications and engagement. We would like to provide a forum to share, inform, learn and hear about top trends in internal communications and employee engagement; provide hints and tips for senior leaders, managers and communications practitioners; or share our take on thought leadership and findings from industry-leading research.

Do you feel passionately about a topic or would like to feature on our guest blog? We would love to hear from you or discuss how you can contribute. Please call us on +44(0)1234 958190 or email us.

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    November 2017

    The value of internal communication apps

    As audiences become more digitally focused, demand for communication activity is bigger than ever. Internal communication managers are constantly finding new channels to better engage and motivate employees that can be measured effectively. Are IC apps the answer? Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    November 2017

    Change Management: strategic direction and implementation

    Developing a change management strategy can provide direction and purpose for change management plans. They help determine fundamental processes for significant changes within the workforce… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    October 2017

    Culture change: the role of HR

    Culture is affecting how companies operate internally and externally, how they innovate and service their customers. According to Deloitte’s report, “82% of CEO’s and HR leaders believe that culture has a potential competitive advantage, but only 19% believe they have the right culture.” Does HR drive your culture change?… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    October 2017

    Mergers and Acquisitions (M&As)

    Managing change during a merger and acquisition can go catastrophically wrong if senior leaders are not ready for change. Collaboration and internal communication is key in its creation and implementation… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    October 2017

    Digital evolution: how to stay current

    Technology has dramatically changed how people communicate, connect and perform. Customer and employee behaviour and expectations are becoming more demanding. How do you plan for digital evolution and keep us with increasing demands? Read More

  • all things ic, employee communications and engagement, ClearVoice, employee experience, Silke Brittain, internal communication, company culture, values, strategy, people, employee voice, communication strategy, HR communication, strategic narrative, performance improvement, employee journey, employee value proposition, recognition, reward, talent acquisition, case study, employee retention, healthcare, pharmaceutical, engaging managers, financial services, human resources, motivation, recognition, reward, manufacturing, performance improvement, productivity, research, focus groups, retail, trust, well-being, EVP, employer brand
    +

    October 2017

    Creating a successful employee value proposition (EVP)

    An Employee Value Proposition (EVP) is an employment proposal which outlines what an employer expects from its employees and what it provides its employees in return. Generally, it is the key tool to engage, attract and retain quality talent… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    September 2017

    How to recruit a Millennial

    The term ‘Millennial’ has taken over our social media channels, websites, intranet systems, even favoured online publications; but what are they? Read why Millennials are a generation which is incredibly sophisticated, technology savvy and often ‘immune’ to traditional sales and marketing pitches. Read More

  • HR communications, employee engagement, internal communications, clearvoice, strategy, leadership, motivation, company strategy, employee recognition, employer brand, Silke Brittain, ClearVoice, motivating, inspiring, external communications
    +

    September 2017

    Effective HR communication: strengthening the barrier

    Effective HR communication has become a direct result of fundamental changes in employee communication and engagement strategies.  This has significantly changed HR department’s approaches and altered expectations of that role… Read More

  • workforce of millennials | Gallup | Millennials are the least engaged generation at work | ClearVoice | Silke Brittain
    +

    September 2017

    New rules of engagement for Millennials

    How do you communicate with and engage an increasingly overwhelmed, time-poor workforce of millennials? Read More

  • Engaging managers, employee communication, employee engagement, clearvoice, silke brittain, communications agency, employee engagement strategy, productivity
    +

    August 2017

    Engaging managers can increase productivity

    “Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” – Anne M. Mulcahy, former CEO of Xerox… Read More

  • internal versus external communications, employee engagement, clear voice, silke brittain, employee voice, engagement matters, hr departments, internal communications, external communications
    +

    July 2017

    Internal versus External Communications: The Relationship

    Internal versus external communications is a staple topic.  Historically, they target very different audiences; communicating with those who work inside the organisation and communicating with those who do not.  However, the audience focus is now migrating to a more targeted reach… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    November 2017

    Change Management: strategic direction and implementation

    Developing a change management strategy can provide direction and purpose for change management plans. They help determine fundamental processes for significant changes within the workforce… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    October 2017

    Culture change: the role of HR

    Culture is affecting how companies operate internally and externally, how they innovate and service their customers. According to Deloitte’s report, “82% of CEO’s and HR leaders believe that culture has a potential competitive advantage, but only 19% believe they have the right culture.” Does HR drive your culture change?… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    October 2017

    Mergers and Acquisitions (M&As)

    Managing change during a merger and acquisition can go catastrophically wrong if senior leaders are not ready for change. Collaboration and internal communication is key in its creation and implementation… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    October 2017

    Digital evolution: how to stay current

    Technology has dramatically changed how people communicate, connect and perform. Customer and employee behaviour and expectations are becoming more demanding. How do you plan for digital evolution and keep us with increasing demands? Read More

  • all things ic, employee communications and engagement, ClearVoice, employee experience, Silke Brittain, internal communication, company culture, values, strategy, people, employee voice, communication strategy, HR communication, strategic narrative, performance improvement, employee journey, employee value proposition, recognition, reward, talent acquisition, case study, employee retention, healthcare, pharmaceutical, engaging managers, financial services, human resources, motivation, recognition, reward, manufacturing, performance improvement, productivity, research, focus groups, retail, trust, well-being, EVP, employer brand
    +

    October 2017

    Creating a successful employee value proposition (EVP)

    An Employee Value Proposition (EVP) is an employment proposal which outlines what an employer expects from its employees and what it provides its employees in return. Generally, it is the key tool to engage, attract and retain quality talent… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
    +

    September 2017

    How to recruit a Millennial

    The term ‘Millennial’ has taken over our social media channels, websites, intranet systems, even favoured online publications; but what are they? Read why Millennials are a generation which is incredibly sophisticated, technology savvy and often ‘immune’ to traditional sales and marketing pitches. Read More

  • HR communications, employee engagement, internal communications, clearvoice, strategy, leadership, motivation, company strategy, employee recognition, employer brand, Silke Brittain, ClearVoice, motivating, inspiring, external communications
    +

    September 2017

    Effective HR communication: strengthening the barrier

    Effective HR communication has become a direct result of fundamental changes in employee communication and engagement strategies.  This has significantly changed HR department’s approaches and altered expectations of that role… Read More

  • workforce of millennials | Gallup | Millennials are the least engaged generation at work | ClearVoice | Silke Brittain
    +

    September 2017

    New rules of engagement for Millennials

    How do you communicate with and engage an increasingly overwhelmed, time-poor workforce of millennials? Read More

  • Engaging managers, employee communication, employee engagement, clearvoice, silke brittain, communications agency, employee engagement strategy, productivity
    +

    August 2017

    Engaging managers can increase productivity

    “Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” – Anne M. Mulcahy, former CEO of Xerox… Read More

  • internal versus external communications, employee engagement, clear voice, silke brittain, employee voice, engagement matters, hr departments, internal communications, external communications
    +

    July 2017

    Internal versus External Communications: The Relationship

    Internal versus external communications is a staple topic.  Historically, they target very different audiences; communicating with those who work inside the organisation and communicating with those who do not.  However, the audience focus is now migrating to a more targeted reach… Read More