• GDPR: Opportunity for businesses across the globe?

    May 2018

    GDPR data protection act

    GDPR is around the corner and what an opportune time for businesses across Europe!

    That’s right, you heard us correctly. The GDPR may be causing meltdown among many businesses, but we should be embracing the change to the Data Protection Act for its push to make companies more transparent!

    On May 25th 2018 the General Data Protection Regulation (GDPR), will be enforced, changing the way you collect, store and use customer data. As a result, companies are frantically searching for immediate solutions to comply with the latest regulations. But are we over-reacting and shouldn’t we be seeing this change as an opportunity for the better?

    Read More...
  • Guest blog: Employer branding

    While companies are starting to get their heads around what employer branding is, why it’s important and how it differs from corporate branding, few are getting it right. And some organizations are struggling to know where to start.

    There is so much being written about candidate experience, personas, journey mapping etc. Often employer branding ends up confusing the hell out of Recruitment, HR and Communications teams. They don’t know where to begin or narrowly focus on their own perceived part of the pie. As a result, it ends up being confined to either the ‘too hard’ or ‘another meeting needed’ pile. Read More

    employer branding, EVP, employee value proposition
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  • employee value proposition, EVP, organisational integrity, employer brand
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    April 2018

    How to achieve an effective EVP

    An Employee Value Proposition is the agreement outlined by the employer characterising the benefits and key features for working within an organisation and the performance and contributions expectations of the employee. An effective EVP enables organisations to stand out from its competitors, attract and retain staff and strengthen employer brand. Read More

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    April 2018

    Onboarding Employees

    Recruiting can be a tiresome if not long-winded exercise. Often large amounts of time are spent interviewing and assessing if that candidate is right for the role and company.  However, many organisations fail to take the candidate one step further and consequently, must repeat the recruitment saga once again.  Read More

  • First day, onboarding, ClearVoice, recruitment, talent, HR
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    April 2018

    Guest Blog: Positive Onboarding Experience

    When was the last time you started a new job at a new company and had a positive onboarding experience? What were you thinking in the days leading up to the new job and what was your first day like?
    Here’s a quick refresher on some of the things that probably went through your head along with our four keys to successful onboarding. Read More

  • strategic narrative, vision, goals, employee engagement
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    March 2018

    Leadership Communication: Developing a Strategic Narrative

    Leadership communication: how to develop a strategic narrative. A strategic narrative is central to employee engagement. It provides a compelling business story that explains the company background, future goals and outlines how employees can contribute to this. Read More

  • organisational integrity, company values, values, company culture, culture, employee engagement,
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    March 2018

    Defining organisational integrity

    Organisational integrity is and should be the foundation of any working environment.  Building trust and incentivising staff to go above and beyond their role is encouraged through honesty and transparency filtered through by great leaders. Read More

  • culture and values, cost of culture, talent, recruitment, employee engagement
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    March 2018

    Guest blog: Culture and values – what’s it worth?

    The vast majority of people turn up for work wanting to do a great job. Unfortunately, many organisations manage to rapidly prevent them achieving that goal. Not intentionally of course; but unless you have a well planned on-boarding process accompanied by a welcoming culture, you are likely to fall at the first hurdle. Read More

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    February 2018

    Defining the Internet of Things

    The Internet of Things (IoT) is the network of physical devices, vehicles, home appliances, and other items embedded with electronics, software, sensors, actuators, and network connectivity which enable these objects to connect and exchange data. Read More

  • employee voice, clearvoice, silke brittain, bedford, engagement, internal communication
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    February 2018

    The importance of an employee voice

    The term employee voice defines an opportunity given to staff, inviting, listening and involving them in company decision-making. 
    Engage for Success say ‘employee voice exists where the organisation has put mechanisms in place to enable it to have an ongoing conversation with its staff, in different ways, to ensure every voice is heard’. Read More

  • Internal Communication Strategy, Silke Brittain, ClearVoice, Bedford, strategy, internal communications, strategy, management, employees,
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    February 2018

    Creating an Internal Communication Strategy

    Creating an Internal Communication Strategy offers the opportunity to build a stronger organisation with a unified workforce.  Contributing to better engagement and increased productivity, an Internal Communication Strategy can empower staff. Read More

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    January 2018

    Intranets – a powerful digital tool?

    Intranets work as a collaborative platform that contain information specific to a company and can only be accessed by its employees. A well-thought out intranet site can be a powerful digital tool that can help boost productivity and engagement. Read More

  • employee engagement, reward and recognition, culture, change, silke brittain, clear voice
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    January 2018

    Reward and Recognition Programs

    A Reward and Recognition program can have significant impact on the overall engagement of an organisation. From boosting morale and productivity to lowering staff turnover, reward and recognition programs offers companies a motivational tool that can be beneficial to the employer as well as the employee. Read More

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    January 2018

    Guest blog: Engage and stop chasing demographic unicorns

    Are you stressed about trying to engage your diverse workforce? Going crazy trying to engage millennials in your office? The fact is people are complex and the psychological underpinnings that lead employees to engage with a firm morph with both time and situations. That’s why you need a different model – a new way of thinking about engaging your diverse workforce. Read More

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    January 2018

    Free employee engagement resources

    Would you like to get your hands on the best of the best, free employee engagement resources? Employee engagement strategies have proven to reduce staff turnover, improve productivity and boost profits. Read More

  • new year, communicative and collaborative leaders | training and support | boost productivity | communicate with their teams | ClearVoice
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    January 2018

    New Year: Digital trends for 2018

    The New Year is upon us and with the start of 2018, come new trends that will revolutionise how we engage with employees, reach out to customers and expand online visibility. Through cloud technology, artificial intelligence and responsive channels, technology has already affected how companies utilise digital devices to communicate with internal and external audiences. Read More

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    December 2017

    Creating a risk management strategy

    Risk management have become a critical element within most companies.  Every business faces risk but by identifying the risks and assessing the likelihood and impact of those risks can help companies make cost-effective decisions as to the response they need to take. Read More

  • outcome-based measurement, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    December 2017

    What is outcome-based measurement?

    Outcome-based measurement is a collection of results which assess a specific topic or area in a business.  Fundamentally, it assesses the productivity of the business and highlights areas for improvement. Read More

  • mental wellbeing, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    December 2017

    Mental wellbeing in the workplace

    Awareness of mental wellbeing has exploded over the last year. It’s driving companies and HR teams to acknowledge, support and integrate tools which can help employees cope with stress, effectively and successfully. Read More

  • mental wellbeing, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    December 2017

    Internal communications value as told by CIPR Inside

    Internal communications group of the Chartered Institute of Public Relations: CIPR Inside recently submitted their latest report on the value of internal communication as perceived by CEO’s and IC professionals.  Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    November 2017

    How GDPR will affect your business

    GDPR is EU’s General Data Protection Regulation, a new directive that will enforce businesses to install stronger data security and privacy rules for protecting personal data.  These regulations supersede any previous legislation and will come into force in May next year. Read More

  • intranets, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    November 2017

    The value of internal communication apps

    As audiences become more digitally focused, demand for communication activity is bigger than ever. Internal communication managers are constantly finding new channels to better engage and motivate employees that can be measured effectively. Are IC apps the answer? Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    November 2017

    Change Management: strategic direction and implementation

    Developing a change management strategy can provide direction and purpose for change management plans. They help determine fundamental processes for significant changes within the workforce… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    October 2017

    Culture change: the role of HR

    Culture is affecting how companies operate internally and externally, how they innovate and service their customers. According to Deloitte’s report, “82% of CEO’s and HR leaders believe that culture has a potential competitive advantage, but only 19% believe they have the right culture.” Does HR drive your culture change?… Read More

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    October 2017

    Mergers and Acquisitions (M&As)

    Managing change during a merger and acquisition can go catastrophically wrong if senior leaders are not ready for change. Collaboration and internal communication is key in its creation and implementation… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    October 2017

    Digital evolution: how to stay current

    Technology has dramatically changed how people communicate, connect and perform. Customer and employee behaviour and expectations are becoming more demanding. How do you plan for digital evolution and keep us with increasing demands? Read More

  • EVP, employee value proposition, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    October 2017

    Creating a successful employee value proposition (EVP)

    An Employee Value Proposition (EVP) is an employment proposal which outlines what an employer expects from its employees and what it provides its employees in return. Generally, it is the key tool to engage, attract and retain quality talent… Read More

  • ClearVoice, employee engagement, employee experience, Silke Brittain, employee communications, internal communications, strategy, people, employee voice, integrity, communications strategy, innovation, strategic narrative, Philip Whiteley | The Righteous Mind | Jonathan Haidt
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    October 2017

    Guest blog: Emotional intelligence – the organisation is like a brain, not a structure

    Does your internal communications department struggle for resources, influence and internal clout? Two words, emotional intelligence. Recent findings in cognitive psychology and employee engagement have indicated that better engagement and positive emotional intelligence is key to a successful organisation… Read More

  • Strategic narratives | integrity | customer journey | employee's experience | ClearVoice
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    October 2017

    Guest blog: Speak with one voice

    In a healthy organisation, the internal and external communications functions are close; it is a matter of basic coherence and integrity that strategic narratives to both audiences are broadly the same… Read More

  • workforce of millennials | Gallup | Millennials are the least engaged generation at work | ClearVoice | Silke Brittain, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    September 2017

    How to recruit a Millennial

    The term ‘Millennial’ has taken over our social media channels, websites, intranet systems, even favoured online publications; but what are they? Read why Millennials are a generation which is incredibly sophisticated, technology savvy and often ‘immune’ to traditional sales and marketing pitches. Read More

  • HR, communication, engagement, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    September 2017

    Effective HR communication: strengthening the barrier

    Effective HR communication has become a direct result of fundamental changes in employee communication and engagement strategies.  This has significantly changed HR department’s approaches and altered expectations of that role… Read More

  • workforce of millennials | Gallup | Millennials are the least engaged generation at work | ClearVoice | Silke Brittain
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    September 2017

    New rules of engagement for Millennials

    How do you communicate with and engage an increasingly overwhelmed, time-poor workforce of millennials? Read More

  • engaging managers, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    August 2017

    Engaging managers can increase productivity

    “Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” – Anne M. Mulcahy, former CEO of Xerox… Read More

  • internal versus external communications, employee engagement, clear voice, silke brittain, employee voice, engagement matters, hr departments, internal communications, external communications
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    July 2017

    Internal versus External Communications: The Relationship

    Internal versus external communications is a staple topic.  Historically, they target very different audiences; communicating with those who work inside the organisation and communicating with those who do not.  However, the audience focus is now migrating to a more targeted reach… Read More