• GDPR: Opportunity for businesses across the globe?

    May 2018

    GDPR data protection act

    GDPR is around the corner and what an opportune time for businesses across Europe!

    That’s right, you heard us correctly. The GDPR may be causing meltdown among many businesses, but we should be embracing the change to the Data Protection Act for its push to make companies more transparent!

    On May 25th 2018 the General Data Protection Regulation (GDPR), will be enforced, changing the way you collect, store and use customer data. As a result, companies are frantically searching for immediate solutions to comply with the latest regulations. But are we over-reacting and shouldn’t we be seeing this change as an opportunity for the better?

    Read More...
  • Guest blog: Employer branding

    While companies are starting to get their heads around what employer branding is, why it’s important and how it differs from corporate branding, few are getting it right. And some organizations are struggling to know where to start.

    There is so much being written about candidate experience, personas, journey mapping etc. Often employer branding ends up confusing the hell out of Recruitment, HR and Communications teams. They don’t know where to begin or narrowly focus on their own perceived part of the pie. As a result, it ends up being confined to either the ‘too hard’ or ‘another meeting needed’ pile. Read More

    employer branding, EVP, employee value proposition
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  • organisational integrity, company values, values, company culture, culture, employee engagement,
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    March 2018

    Defining organisational integrity

    Organisational integrity is and should be the foundation of any working environment.  Building trust and incentivising staff to go above and beyond their role is encouraged through honesty and transparency filtered through by great leaders. Read More

  • Internet of Things, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    February 2018

    Defining the Internet of Things

    The Internet of Things (IoT) is the network of physical devices, vehicles, home appliances, and other items embedded with electronics, software, sensors, actuators, and network connectivity which enable these objects to connect and exchange data. Read More

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    January 2018

    Intranets – a powerful digital tool?

    Intranets work as a collaborative platform that contain information specific to a company and can only be accessed by its employees. A well-thought out intranet site can be a powerful digital tool that can help boost productivity and engagement. Read More

  • employee engagement, reward and recognition, culture, change, silke brittain, clear voice
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    January 2018

    Reward and Recognition Programs

    A Reward and Recognition program can have significant impact on the overall engagement of an organisation. From boosting morale and productivity to lowering staff turnover, reward and recognition programs offers companies a motivational tool that can be beneficial to the employer as well as the employee. Read More

  • Internal Communications Strategy, demographics, unicorns, tim houlihan, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    January 2018

    Guest blog: Engage and stop chasing demographic unicorns

    Are you stressed about trying to engage your diverse workforce? Going crazy trying to engage millennials in your office? The fact is people are complex and the psychological underpinnings that lead employees to engage with a firm morph with both time and situations. That’s why you need a different model – a new way of thinking about engaging your diverse workforce. Read More

  • new year, communicative and collaborative leaders | training and support | boost productivity | communicate with their teams | ClearVoice
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    January 2018

    New Year: Digital trends for 2018

    The New Year is upon us and with the start of 2018, come new trends that will revolutionise how we engage with employees, reach out to customers and expand online visibility. Through cloud technology, artificial intelligence and responsive channels, technology has already affected how companies utilise digital devices to communicate with internal and external audiences. Read More

  • mental wellbeing, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    December 2017

    Mental wellbeing in the workplace

    Awareness of mental wellbeing has exploded over the last year. It’s driving companies and HR teams to acknowledge, support and integrate tools which can help employees cope with stress, effectively and successfully. Read More

  • mental wellbeing, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    December 2017

    Internal communications value as told by CIPR Inside

    Internal communications group of the Chartered Institute of Public Relations: CIPR Inside recently submitted their latest report on the value of internal communication as perceived by CEO’s and IC professionals.  Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    November 2017

    How GDPR will affect your business

    GDPR is EU’s General Data Protection Regulation, a new directive that will enforce businesses to install stronger data security and privacy rules for protecting personal data.  These regulations supersede any previous legislation and will come into force in May next year. Read More

  • intranets, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    November 2017

    The value of internal communication apps

    As audiences become more digitally focused, demand for communication activity is bigger than ever. Internal communication managers are constantly finding new channels to better engage and motivate employees that can be measured effectively. Are IC apps the answer? Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    October 2017

    Culture change: the role of HR

    Culture is affecting how companies operate internally and externally, how they innovate and service their customers. According to Deloitte’s report, “82% of CEO’s and HR leaders believe that culture has a potential competitive advantage, but only 19% believe they have the right culture.” Does HR drive your culture change?… Read More

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    October 2017

    Mergers and Acquisitions (M&As)

    Managing change during a merger and acquisition can go catastrophically wrong if senior leaders are not ready for change. Collaboration and internal communication is key in its creation and implementation… Read More

  • case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    October 2017

    Digital evolution: how to stay current

    Technology has dramatically changed how people communicate, connect and perform. Customer and employee behaviour and expectations are becoming more demanding. How do you plan for digital evolution and keep us with increasing demands? Read More

  • EVP, employee value proposition, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    October 2017

    Creating a successful employee value proposition (EVP)

    An Employee Value Proposition (EVP) is an employment proposal which outlines what an employer expects from its employees and what it provides its employees in return. Generally, it is the key tool to engage, attract and retain quality talent… Read More

  • ClearVoice, employee engagement, employee experience, Silke Brittain, employee communications, internal communications, strategy, people, employee voice, integrity, communications strategy, innovation, strategic narrative, Philip Whiteley | The Righteous Mind | Jonathan Haidt
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    October 2017

    Guest blog: Emotional intelligence – the organisation is like a brain, not a structure

    Does your internal communications department struggle for resources, influence and internal clout? Two words, emotional intelligence. Recent findings in cognitive psychology and employee engagement have indicated that better engagement and positive emotional intelligence is key to a successful organisation… Read More

  • Strategic narratives | integrity | customer journey | employee's experience | ClearVoice
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    October 2017

    Guest blog: Speak with one voice

    In a healthy organisation, the internal and external communications functions are close; it is a matter of basic coherence and integrity that strategic narratives to both audiences are broadly the same… Read More

  • workforce of millennials | Gallup | Millennials are the least engaged generation at work | ClearVoice | Silke Brittain, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    September 2017

    How to recruit a Millennial

    The term ‘Millennial’ has taken over our social media channels, websites, intranet systems, even favoured online publications; but what are they? Read why Millennials are a generation which is incredibly sophisticated, technology savvy and often ‘immune’ to traditional sales and marketing pitches. Read More

  • workforce of millennials | Gallup | Millennials are the least engaged generation at work | ClearVoice | Silke Brittain
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    September 2017

    New rules of engagement for Millennials

    How do you communicate with and engage an increasingly overwhelmed, time-poor workforce of millennials? Read More

  • engaging managers, case study, change management, ClearVoice, communication strategy, communication, company culture, customer journey, digital engagement, digital evolution, digital maturity, digital strategy, employee advocate, employee communication, employee engagement, employee experience, employee journey mapping, employee journey, employee retention, employee value proposition, employee voice, employer brand, Engage for Success, engaging managers, EVP, financial services, focus groups, four pillars, healthcare, HR communication, HR, human resources, innovation, Institute of Internal Communication, integrity, internal communication, IOIC, M&A, manufacturing, merger and acquisition, motivation, on-boarding, people, performance improvement, pharmaceutical, productivity, recognition, research, retail, reward, Silke Brittain, strategic narrative, strategy, talent acquisition, trust, values, well-being,
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    August 2017

    Engaging managers can increase productivity

    “Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” – Anne M. Mulcahy, former CEO of Xerox… Read More

  • internal versus external communications, employee engagement, clear voice, silke brittain, employee voice, engagement matters, hr departments, internal communications, external communications
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    July 2017

    Internal versus External Communications: The Relationship

    Internal versus external communications is a staple topic.  Historically, they target very different audiences; communicating with those who work inside the organisation and communicating with those who do not.  However, the audience focus is now migrating to a more targeted reach… Read More